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The Nigerian insurance industry’s commitment to strengthening agency operations and promoting professionalism took center stage on 22, June 2026 during a collaborative session between the Incoming Chairman of the Nigerian Insurers Association (NIA) and MD of Rex Insurance Limited, Mrs. Ebelechukwu Nwachukwu, and Mr. Olatubosun Mayowa the National President of the Association of Registered Insurance Agents of Nigeria (ARIAN) who led other Executives members.

Mrs. Nwachukwu was accompanied by the Director-General of the NIA, Mrs. Bola Odukale, as both parties engaged in discussions aimed at advancing the welfare of insurance agents and enhancing compliance across the industry.

The ARIAN leadership commended the NIA for creating a platform for engagement and highlighted several issues affecting registered insurance agents nationwide. Chief among these were the need for improved compensation structures, the establishment of a sustainable retirement scheme for agents, and greater recognition of the critical role agents play in driving insurance penetration across the country.

The association noted that strengthening agent welfare would not only improve productivity and retention but would also contribute significantly to the growth and sustainability of the insurance industry.

Responding to the concerns raised, Mrs. Nwachukwu acknowledged the important contributions of insurance agents to the industry’s success and reaffirmed her commitment to fostering a more inclusive and supportive environment for all stakeholders. She emphasized the need for continuous dialogue and collaboration in addressing issues that impact the effectiveness and wellbeing of agents.

The discussions also focused on professionalism and regulatory compliance within the agency system. In its remarks, ARIAN pledged its commitment to supporting the enforcement of industry regulations as provided under the relevant provisions of the law. The association specifically assured the NIA leadership of its determination to discourage unethical practices and ensure strict adherence to industry standards.

ARIAN further reiterated its commitment to addressing instances of agents representing multiple insurance companies simultaneously, noting that such practices undermine professionalism and the integrity of the agency system. The association pledged to work closely with industry stakeholders to promote compliance and uphold ethical conduct among its members.

The importance of a united approach in advancing industry objectives was further empahsized, noting that stronger collaboration between insurers and agents remains critical to improving market discipline, enhancing consumer confidence, and expanding insurance penetration.

The meeting concluded with a shared commitment to strengthening the agency channel through improved stakeholder engagement, enhanced welfare initiatives, and greater adherence to professional and regulatory standards. Both the NIA leadership and ARIAN expressed optimism that continued collaboration would contribute meaningfully to the development of a more efficient, ethical, and growth-oriented insurance industry.